Conversational AI is a technology that enables machines to understand, process and carry out a human-like conversation between a business and its customers in the form of chats or speech. It combines a set of technologies including natural language processing (NLP), machine learning, and contextual awareness.
RADcube is streamlining healthcare processes through innovative AI-powered Chatbots and Voicebots to meet today’s customer demands, deliver a high-quality experience and reduce costs.
Go beyond traditional live chat with AI-powered chatbots and build real relationships. Provide instant support to your users across any messaging channels they prefer. Conversational AI Chatbots can understand language out of its pre-programmed commands and continue learning through the inputs it receives.
RADcube’s AI-powered IVR can interact with users in human-like natural language through voice. It executes an intuitive service experience that understands the user’s needs and resolves queries within the IVR. Conversational IVR can be easily integrated with your existing contact center software and automate responding to customer queries.
73% of healthcare leaders surveyed see positive ROI from personalization technologies, like text messaging
Serve your customers better by improving service efficiency, predicting customers’ needs, and reducing human-induced errors. RADcube’s highly intelligent Conversational AI solutions can simplify complex situations, respond and guide them through each step in a productive and effortless way.
Provide the help your customers need while eliminating avoidable delays and frustrations. Our bots can deliver exceptional customer service by reducing confusion and customer churn. It can retrieve policy details, respond to and resolve queries instantly.
Enhance patient engagement with RADcube’s Conversational AI technology by providing quality care and improving operational efficiency.
Patients can carry out a human-like interaction to find the right doctor near them by name, specialty, and location. Our smart bots can guide them through the entire process seamlessly.
Provide automated support and build a strong relationship with doctors, clients, and employees. Solve complex challenges faced by your organization and increase efficiency in the process of R&D.
Deliver the right information to your users and respond to their queries regarding certain medical advice, health conditions and treatment. It helps in explaining complex drug procedures and the proper method of using medical devices.
Ready to transform customer interactions?